Cookie Policy

Cookie Policy Overview

Arcus Technologies Pty Ltd ("Arcus", "we", "us") uses cookies and similar tracking technologies on arcus.au (the "Platform"). This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

This policy should be read alongside our Privacy Policy, which provides more detail on how we handle personal information.

What Are Cookies

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide analytics, and remember your preferences.

Similar technologies include

Pixels: Small transparent images embedded in web pages or emails
Local storage: Data stored in your browser's local storage area
Session storage: Temporary data stored during a browser session

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the Platform to function properly. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies.

Authentication session cookies (Supabase Auth)
CSRF protection tokens
Security preference cookies

Performance & Analytics Cookies

These cookies help us understand how visitors interact with the Platform by collecting anonymous usage information. We use this data to improve performance and user experience.

Page view tracking
Feature usage analytics
Error monitoring and performance metrics

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings.

Theme preference (dark/light mode)
Dashboard layout preferences
Language and locale settings
Onboarding progress tracking

Third-Party Cookies

We may use third-party services that set their own cookies. These third parties include

Supabase: Authentication and database services
Stripe: Secure payment processing
Resend: Transactional email delivery

We do not use advertising or social media tracking cookies. We do not sell or share cookie data with advertising networks.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to

View what cookies are stored and delete them individually
Block third-party cookies
Block cookies from specific sites
Block all cookies
Delete all cookies when you close your browser

Please note that restricting cookies may impact the functionality of the Platform. Strictly necessary cookies cannot be disabled as they are essential for the Platform to operate.

For more information on managing cookies in your browser

Chrome: chrome://settings/cookies
Firefox: about:preferences#privacy
Safari: Preferences > Privacy
Edge: edge://settings/privacy

Cookie Retention Periods

Different cookies have different retention periods

Session cookies: Deleted when you close your browser
Authentication cookies: Up to 30 days (or until you log out)
Preference cookies: Up to 12 months
Analytics cookies: Up to 26 months

Legal Basis for Cookies

Under the GDPR and Australian Privacy Act, our legal bases for using cookies are

Strictly necessary cookies: Legitimate interest in providing a functional and secure service
Analytics cookies: Legitimate interest in improving our Platform, with the option to opt out
Functional cookies: Your consent, which you can withdraw at any time

For users in the European Economic Area (EEA), we will request your consent before placing non-essential cookies on your device.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy.

Contact Us

If you have questions about our use of cookies, please contact us:

Email: [email protected] Data Protection Officer: [email protected] Arcus Technologies Pty Ltd Melbourne, Victoria, Australia